Shipping and delivery times

Carrier used: BRT express courier (ex Bartolini)
- Shipping cost 9.90€ free above 150€ of expense
- Shipping supplement of 4.5 € for Calabria and the major islands
- SUPPLEMENT of € 5.0 for CASH ON DELIVERY payments (cash payment to the courier)

Delivery times: from 8:00 to 18:00, excluding Saturday

DELIVERY TIMES OF GOODS
- for ITALY (easily reachable areas) 24 hours
- for ITALY (difficult to reach areas) 24/48 hours
- for ISLANDS and CALABRIA 48/72 hours
- for smaller ISLANDS 72/96 hours

SHIPPING OF GOODS

- orders placed before 12:00 leave on the same day as payment
- for orders by bank transfer the goods are shipped as soon as a copy of the accounting receipt is delivered to us (bank transfer made), for this reason choosing this mode payment times, delivery times may be longer
- Orders placed via PayPal, credit card and cash on delivery are shipped on the day of the order
“Stelvietti, stelvietti.com “ is not serious; responsible for delays or damage to the goods from the moment the goods are entrusted to the carrier, the carrier himself is responsible for the integrity of the goods. of the material transported, according to the regulations indicated below.

Upon receipt of the goods, the customer is invited to verify:
- that the number of packages received is the same as that indicated in the transport document;
- that the packaging is intact in all its parts, undamaged and unaltered in any way;
- Any discrepancies, tampering/damages or breakages must be reported to the courier at the same time as unloading, indicating in the delivery document the words "RECEIVED WITH RESERVE TO CONTROL". In the absence of notification we will not be able to refund any damage occurred during transport;

 

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